This section contains answers to frequently asked questions, reported problems and idiosyncrasies. There is no formal order to the items in this section. They are basically presented in the order in which they were entered or received. Simply, click on the item on which you wish to view additional information. When you are done viewing a specific item, click the BACK
button on your browser to return to this page.
If you have a question or found a problem that is not listed here, you can visit our Product Discussion Forum on our Cyberboard, where you may find answers, ask questions or have discussions with other users and members.
Or, you can just e-mail us at firstname.lastname@example.org. Whatever you decide, this service is free. We will get a response back to you as soon as we can.
FAQ-001: I cannot get the background colors to display properly in Documents IllustrativeTM.
FAQ-002: When I set the system background color to something other than white, my
background colors in Documents IllustrativeTM stop working.
FAQ-003: When I set the Use System Colors option, Documents IllustrativeTM “authored” background colors are ignored.